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FACEBOOK BLOG YOUTUBE
FACEBOOK BLOG YOUTUBE
  • DO MORE IN LESS TIME
  • CUT IN A SMALLER AREA
  • INSPECT MATERIAL
  • HAPPIER EMPLOYEES
  • REDUCE INJURIES
  • ATTRACT BETTER CREWS
  • ALWAYS SHOWS UP
  • NEVER CALLS IN SICK
  • REDUCE OVERCUTTING
  • KEEP MATERIAL CLEAN
  • MEASURE ROLLS
  • CUT SAMPLE STRIPS
  • CUT CARPET COVE BASE
  • SPLIT ROLLS IN HALF
  • BACKROLL REMNANTS
  • KEEP BETTER INVENTORY
Parts and Service Department

Before the sun has a chance to rise and before some of us even have our eyes open Crescent Services has already been hard at work. Crescent services is in the building next door to Accu-Cut here in Tavares Florida and handle the parts and service for all of the Accu-Cut machines out there in the field. We have to admire the crew that works out in the warehouse, if you could ever see how much time and the extreme amount hard work they put in to make sure your machine is top notch we think you would be very impressed.

Parts and Service Department
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Q: Are the machines portable?
A: All our machines are on wheels and are portable. The
X-33 model requires 2 people to move it though. A lot of our customers store their machines under their carpet racks when they aren’t using them.

 

Q: What kind of warranty comes with the machine?
A: Our machines come with a one year parts and labor warranty and a 3 year frame warranty.  Preventative maintenance visits are available.

 

Q: Can you cut vinyl on the machine as well?
A: Our machines work with carpet AND vinyl.

 

Q: Does the machine work with 15 foot goods?
A: All of our machines will roll and measure15 foot wide carpet and vinyl. (Some of our models will cut 15 foot goods completely for you while the others require you to cut the last foot and a half off by hand.)

 

Q: Is financing available and if so at what interest rate?
A: Financing is available on the new and refurbished machines up to 84 months, the financing is open ended so the customer can pay off the machine any time for principle only and no penalties.

 

Q: How do you deliver the machines and how much is freight?
A: We personally deliver every machine we sell with our own employees who also train any staff needed on how to operate the machine.  We will stay as long as needed for training.  Delivery charges vary from state to state so please ask about your particular state.  Training is included.

 

Q: How do you tape up the carpet?
A: Foot cables are mounted on every machine so the person using the machine can activate the rollers from any where on the machine.  This lets the user tape up or wrap the carpet or vinyl on the right side of the machine as well as the left side where the roll balance is left over.

 

Q: Can you back-roll remnants on the machine?
A: All of our machines will allow the person using it to measure a piece of carpet or vinyl and roll it face out into a remnant in one step.

 

Q: Who will service my machine?
A: We have a nationwide network of trained technicians that work on our equipment as well as our drivers who work on the machines.  Typically we can have someone out the next day to work on your machine if something goes wrong.

 

Q: How long do these machines typically last?
A: We have customers that have bought their machines over 15 years ago and are still using them now.  If you take care of your machine it can serve you for many years.

 
Q: What type of maintenance is required on the machine?
A: Cleaning out the machine’s cutting system and roller system with an air hose, spraying down the cutter chain with lubricant and checking the calibration from time to time is about the only maintenance required.
 
ACCU-CUT Floor Covering Cutting & Merchandising Equipment

For sales: Call 1-800-ACCU-CUT (222-8288) or email: info@accu-cut.com Outside the U.S. & Canada: Call 352-742-0902.
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